| Q: Will the transfer be direct transfer or stop en-route?
A.: Depending on the transfer booked, shuttle buses and shared transfers will pick-up and drop off people en route, private transfers provides a direct door to door service.
Q:What if my flight is delayed?
A: Our local representative or driver monitors all incoming flights and will wait for you if your flight is delayed.
Q: Im travelling to a private property and not to a hotel or apartment, what can I do?
A: We can cater for any place within the specified resort/city, just please let us know the full address of the place you need to be dropped off. If you dont know the full address we can drop you off at the local tourist office.
Q: What if I'm travelling with a Wheelchair?
A: If you are travelling with a wheelchair collapsible or non-collapsible please ensure you contact us prior to you booking on +90 54 22 55 72 77 to ensure we can provide the appropriate vehicle.
Q: How much luggage can I have in the shuttle?
A: Most taxis are able to accommodate a suitcase and piece of hand luggage per person. (Up to 4 passengers per taxi, children and babies count - except in certain destinations where the maximum is 3 passengers - select your required resort for full details of taxi & minibus capacity). If you are travelling with excess luggage for example pushchairs, wheelchairs, golf clubs or any other out of the ordinary items, it is imperative we are made aware as extra charges maybe applicable. Failure to do so will result in additional charges incurred by the passengers locally.
Q: Do I need to tip the driver?
A: The price paid does not include a tip. As is standard across the globe these days if you feel your resort taxi driver has been friendly and courteous, then a small tip is the norm.
Q: Last minute bookings?
A: Our website will allow you to book your chosen transfer up to 48 hours prior to departure. If you require a transfer inside 48 hours please call on +09 54 22 55 72 77 and we will do our best to accommodate your requirements.
Q: Will my shuttle transfer take me straight to my hotel entrance?
A: Whilst we endeavour to operate a door-to-door service with our transfers, on some occasions this may not be possible where a shuttle transfer has been booked. Where it is not physically possible for us to access certain hotels & apartments, due to their location i.e. Old Town, Beachfront & local festivities, we will always ensure you are taken to the nearest drop off point. We will not be responsible for payment of local taxis. Shuttle Transfers do not operate to private homes or timeshare apartments.
Q: What is your smoking policy in your vehicles?
A: turkeyairporttransfer.co.uk operate a complete non smoking policy in all vehicles used.
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